Problem |
Suggested
solution |
Display
shows noise but no signals |
Check audio and RF
cabling. Make sure the correct sound card and driver are selected in the SDR app. |
There
are two sets of signals that move in opposite directions as I tune, ie.
there is no image rejection. |
Check that you are getting audio from both I
& Q channels. Check sound card settings Check cabling Read the section titled Eliminating Images for a more detailed explanation of the causes and cures of images. |
The
audio in the SDR app drops out frequently |
Increase audio buffer size to 2048 or
4096. Read the excellent paper Vista Tuning for LP-PAN.pdf written by Dave, W8FGU. It is useful for all Windows versions. Increase the latency setting in the SDR app's audio setup. |
When
I start PowerSDR, the audio “motorboats”. |
Increase the latency setting in the SDR app's
audio setup. Recommended settings are 2-10ms for ASIO driver, and 25ms or
more for MME driver. |
There
is a “hump” or “hole” in the noise floor near the center of the
display. |
Check your cabling for a loose
connection Check the Bal/Unbal switch on the back of LP-PAN Check the "ground lift" jumpers in LP-PAN Check the ground lift jumpers on your sound card (they should both be in lift position for E-MU 0202/0204) Check for power supply ground differences between radio and LP-PAN. Could be the result of using non recommended sound card Could be an anomaly of the rig's IF output (poor filter matching in older Kenwood, for instance). |
The
signal's frequency in the display does not match the rig
frequency. |
Perform the IF Frequency offset adjustments in
SDR app per the procedure in it's Calibration section. Make sure your
settings match the pictures, except for the Global Offset which will vary
from rig to rig. Adjust Global Offset to sync the display with your
rig. |
I
don’t see my sound card listed under the available sound cards in the
Audio Input / Output selector. |
Check that your sound card is properly
installed. You can do this in Device Manager. It is wise not to make your LP-PAN sound card the Windows default. Update your sound card’s driver to the latest available from the manufacturer’s website. If your sound card is USB, it is usually recommended to use a USB 2.0 port. Use of a USB router for a sound card is not recommended. Try all available drivers in the Drivers selection box for your SDR app. ASIO is the preferred driver if available, followed by MME. |
E-MU
Sound card will only work at 48 kHz. |
Make sure your USB ports are 2.0. The E-MU
0202/0204 defaults to 48 kHz with USB 1.1 ports. Turn off E-MU and turn
it back on. Use E-MU control panel to set a new sampling
rate. |
I
can’t get the rig to go to VHF bands when connected to
PowerSDR. |
Go to IF Frequencies tab in your SDR's
applicable Setup page and set Frequency Limits Max to the highest
frequency you use. |
I
can’t connect to my rig. |
Make sure that “SDR-1000” is selected as the
radio model in the Setup>General>Hardware Config tab if you're using
PowerSDR/IF. Make sure you have the correct rig type, com port and baud rate set in the Rig Connection tab for your SDR app. Make sure that the baud rate in the rig is set to match the baud rate set in the SDR app. Make sure that no other program is connected to your rig. Make sure that you didn’t accidentally set up the PowerSDR/IF CAT interface for the same com port as your rig if using PowerSDR/IF. If you're using a USB-to-serial adapter, make sure that Windows hasn't changed the port number. ALso, make sure you have the latest driver to match your OS. Make sure that the SDR app hasn't reverted to COM1 because your rig was off or LP-Bridge / LPB2 wasn't running when it was supposed to be. |
Rig
connection is erratic. |
Make sure that polling isn't set too low. It
should be in the 200-500ms range. If you are using a USB-to-serial
adapter, make sure you have the correct driver. In general, adapters with
FTDI chipsets are preferable to ones with Prolific
chipsets. |
Many
of the problems associated with the software have to do with wrong or corrupt
entries in the database files for PowerSDR/IF or NaP3. To understand how to
address problems and correct them, it helps to know what files are created when
the programs are installed, and where they are
stored.
NaP3
The main installation folder
can be found in this folder…
C:\Program
Files\NaP3
The files in the folder include
the program (NaP3.exe), a help file and supporting files. Because of the UAC
user account rules in Vista / Windows 7, NaP3 does not save the database files
for preferences and settings in this folder, but rather in one of the following
AppData (or Application Data) folders…
The
folder contains a preferences file, called NaP3.xml. This file contains all the
settings from the SETUP section of the program, and other parameters such as
WBIR seed values, band stack data, etc. Another file called wisdom is also
stored here. This file is created when you first start NaP3 and it calculates
the forward and reverse FFTs.
The files can
be found in the following paths based on your OS,
substituting
your user name for the name Larry ...
XP
C:\Documents and
Settings\Larry\Application
Data\NaP3\NaP3.xml
Vista &
Win7
C:\Users\Larry\AppData\Roaming\NaP3\NaP3.xml
With
Vista and Windows 7 you can also enter the following shorthand
in Windows Explorer, %username%\AppData\Roaming\NaP3
to quickly navigate to the file. This shortcut should be entered exactly as
typed here.
It
is probably smart to create a shortcut to the appropriate folder for your OS, so
that you can easily navigate to these folders in the event that your settings
become damaged. It also makes sense to save a backup of the two database files
to another folder somewhere.
If
it becomes necessary to start over, here is the procedure I would use to
uninstall / reinstall NaP3…
Uninstall
all versions of NaP3 on your computer using “Add / Remove Programs” or “Programs
and Features” in the Control Panels folder. The one to use depends on your OS. I
would also delete the NaP3 installation folders in Program Files after
uninstalling, and remove the NaP3 folder in the AppData folder. This removes the
database files where NaP3 stores your user preferences and settings. The exact
path will depend on your OS and whether you chose "Just Me" or "Everyone" when
installing NaP3. If you chose "Everyone", and log in with more than one
username, you will have to delete the AppData database files for each user, or
for "All Users". We recommend using the "Just Me" option.
You will need to substitute your username for
"Larry" in the examples. Once you have removed all the NaP3 remnants, NaP3
should install as though it was on a virgin computer. You will need to re-enter
all your settings unless you have previously saved a backup of the
files.
Support is also available directly from TelePost through at n8lp@telepostinc.com anytime or telephone at 734-455-3716 during normal business hours. There is also a Yahoo User Group at http://groups.yahoo.com/group/LP-PAN/ with a large number of helpful users.